fun stuff

Virginia: If it weren't for North Carolina, we'd be the smartest state in the South.

We discussed that keeping a client from walking away will happen but is less likely to happen if :

• You respect the clients time and schedule meetings.
• You set client’s expectations positively.
• You never use jargon ‘tech talk’ around a client.
• You relate information to a client in a form they understand.
• When you are talking about budget, you ask only open-ended questions.
• You never manage a client’s wallet.
• You act polite.